The best client of a law firm is a regular partner.
Since each of the cases handled by law firms has a number of its own specific nuances, there is no unambiguous list of criteria that should guide the selection of potential projects. The key point in deciding the question of cooperation with the client for law firms is its attitude towards the company’s specialists. A client without trust and desire to establish an open and honest cooperation is not a bona fide client. Moreover, using the example of r0bot.com.ua, we can see how the atmosphere of comfortable service brings the client and customer together. Establishing trusting relationships to a large extent ensures the success of our cooperation, because hidden “skeletons in the closet” can in the future create unpredictable obstacles to resolving the case and destroy the legal position that we have previously built, and we are centered, above all, by the time the company’s lawyers work.
No less important in evaluating a potential project is the position of the client regarding how to solve the tasks set before us. If the client insists on solving problems by dishonest ways in violation of the law or professional ethics, an unequivocal condition awaits him, despite the exorbitant amounts of the proposed fees. In conditions of high competition in the modern legal market, law firms should worry about their business reputation, which is of greater value than high fees. Agreeing to dubious, but highly profitable projects, the law firm risks losing more in the future: the destruction of its reputation in the event of such black spots in its activities will lead to an outflow of clients and a corresponding decrease in its income. The authority and trust of partners is the key to the development and growth of a law firm, and the growth of business reputation, in turn, naturally leads to an increase in the client base and business profitability.
Finally, the best customer is a regular partner. Continuous cooperation has a number of advantages, in particular, it provides Work with details of the client’s activities, his problems, inquiries, the presence of a streamlined order of interaction and, thus, speeds up the process of solving current affairs, allows identifying in advance the shortcomings in the client’s activities until they are resulted in real problems (litigation, inspections, drafting of violations, etc.) and also creates a permanent source of income for the company. Therefore, we make every effort to provide high-quality and timely legal customer service in order to establish long-term partnerships in the future.
